Case study
The intelligence layer between what your best people know and what everyone else does.
When your best operator retires, decades of fixes walk out the door unless you capture them. Unplanned downtime, slow onboarding, and tribal knowledge locked in people's heads — not in systems your floor can use.
The trillion-dollar gap
When your best operator retires, decades of fixes walk out the door unless you capture them. Unplanned downtime, slow onboarding, and tribal knowledge locked in people's heads — not in systems your floor can use.
Industry context: 97% of manufacturers are concerned about knowledge loss as experienced workers retire.
What LARS does on the floor
- 1
Video in, standard work out
The problem: Writing an SOP takes hours of shadowing, formatting, and approval — so the backlog never clears.
With LARS: An expert performs the task on camera; LARS produces numbered steps, tools, safety notes, and scope you can review and publish.
- 2
The editor that keeps knowledge alive
The problem: SOPs go stale when updates are buried in SharePoint and nobody owns the revision.
With LARS: Drag-and-drop steps, version history, and floor-driven corrections routed for expert approval.
- 3
Knowledge at the point of need
The problem: Technicians leave the line to hunt PDFs — or call someone — while the machine waits.
With LARS: QR on the asset, plain-language chat, and answers scoped to that equipment with tappable step citations.
- 4
Troubleshooting that thinks like your best technician
The problem: Trial-and-error diagnostics burn hours; every wrong guess is expensive downtime.
With LARS: Describe the symptom; get top ranked causes and specific test steps from your own incidents and procedures.
- 5
The flywheel: knowledge that grows
The problem: What worked on last night's fix stays in one person's head until the same fault happens again.
With LARS: Resolutions are captured and re-indexed so the next search starts closer to the answer.
The economics
Downtime
Human error drives a large share of unplanned stops. Structured procedures and guided diagnostics shorten mean time to repair.
Training
New hires ramp faster when every procedure is one scan away — with safety notes and follow-up questions, not a binder in the office.
Retention
A short video capture preserves work that would take months to reconstruct after someone leaves.
Illustrative outcomes vary by plant size, industry, and adoption — your team validates every procedure before it ships to the floor.
The knowledge is already in your building. LARS is how you keep it on the floor after your best people move on.